Dineout, India’s largest dining out and restaurant tech platform, has launched the contactless in-room dining technology to add to the comfort & leisure of Hotels in India. In-room dining technology from inresto by Dineout will allow guests to order from the comfort of their room while maintaining the least contact possible. Premium hotels like Marriot, Radisson, Pullman, Hilton, Novotel, Ibis, Fortune, among others will be employing the technology to serve their customers.
The Hotel industry is adapting to new technologies and making sure to offer contactless services by minimizing customer touchpoints within the hotel. As the guest checks-in, the system generates a unique room pin against their mobile number. While in the room, guests can scan the room QR code and access the hotel’s digital F&B market place. It will allow guests to select the restaurant of their choice and gain access to the digital menu. After selecting the dishes, guests can complete the order by entering the unique room pin and make the payments via digital mode or settle the bill at the time of checkout.
Speaking at the launch, Ankit Mehrotra, Co-Founder & CEO - Dineout said, “Technology is the only way to ensure safe and seamless consumer experience in the post COVID world. We’re excited to extend our contactless in-room dining technology to premier hotel chains in India by enabling digital touchpoints for their guests and ensuring comfortable and safe stay for them”
Gautam Khanna, Director of Food & Beverage, Pullman & Novotel, New Delhi said, “We believe in being a frontrunner in providing the guests a safe and secure environment while ensuring ease of operations. As we welcome guests again, we realise the need to change the way we function and adopt new measures to ensure the safety of our guests. Technology from inresto will not only help our guests place their food orders from their rooms seamlessly but also allows us to maintain a minimum contact with our guests."
In-room dining tech by inresto also allows hotels to use the same tech to offer easy reservations for their other services. Guests can simply scan the in-room QR code to make reservations at Gym & SPA to avoid overcrowding and to follow the hygiene protocols. It also allows guests to book the laundry services without calling the guest service executive.
Dineout has recently unveiled the country’s first end-to-end ‘contactless dining suite’ to help restaurants operate in a post-COVID-19 world. The brand is also facilitating hygiene certification for restaurants through a licensed lab to ensure safe to eat out. Diners can see the certified restaurants on the Dineout App with their audit rating. This will help diners make an informed decision and be assured of the safety and hygiene standards at the restaurants.